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What’s all the fuss about Google Plus?

What is Google+

In case you hadn’t already heard there is a social media network run by Google called Google+. They released Google Plus in 2011 in what seemed like a way for them to compete with Facebooks immense popularity and market share in the social media sphere. It’s growth rate has been phenomenal and in January this year it surpassed Twitter to become the second most popular social media network. Google+ is tied to your existing Google account, you can easily access Google+ from the menu in your account or via your Gmail account at the top right hand corner. You can sign in to Google+ here if you aren’t already logged into a Google account.

Google+ allows you to share your thoughts, links, videos, pictures and more with your friends, family, acquaintances and followers. You can choose exactly who you want to share which content with using the Circles feature. There is also a great video chat function called Hangouts which lets you have video chat sessions with up to 10 people at once.

Google+ Logo

Google+ Features

  • Stream – This is the equivalent of the Facebook news feed, it displays all of the current activity from the people you have in your Circles.
  • Circles – Circles enable you to organise people into groups for sharing. So you can create labelled circles such as Friends, Family, Acquaintances, Work, etc then each time you share a post choose which of those Circles you would like to share that particular piece of content with.
  • Hangouts – Hangouts allow you to have video chat calls with up to 10 people at once, and broadcast it live on the web so others can view it as it’s happening.
  • Messenger – Works on smart phones and it allows messaging and picture sharing within your Circles.
  • Instant Upload – This one’s a bit creepy, it only works on mobiles and it gives you the option to automatically save every photo your phone takes to your Google+ profile(seriously who would turn this on?). It does however upload them to a private folder so you can share them at a later time.
  • +1 Button – Is the same concept as the Facebook Like button, by clicking on a +1 button anywhere on the web you are endorsing/liking whatever it is. Note that in Google search results you will see your contacts thumbnail images under the results of websites they have clicked the +1 button on. This is valuable social proof being displayed right in the search results which can only help with user engagement and click through ratios for your website.
  • Hashtags – These work the same as on Twitter, you put a hash symbol in front of a word to make it hashtag #likethis. Then your post will be linked to the trending topics containing the hashtag term, which can bring a nice amount of extra traffic to your content.
  • Ripples – Ripples lets you see how your public posts are spreading through the Google+ network. On public posts you can click on the little downward pointing arrow on the top right hand side of the post then choose “View Ripples”. This will give you a visual flowchart that shows you who is sharing your content and how it is being spread. It allows you to identify the top influencers for your brand, so you can then start tailoring your Google+ content to those users who you know will re-share your message to a much wider audience.
  • Google+ Local – Google Places got replaced by Google+ Local in May 2012.
  • Google+ Events – Similar to events on Facebook, Google+ events let you create an event and invite your friends. You can also share photos taken on your phone at the event in real time using Party Mode.
  • Google+ Communities – Are a bit like Facebook groups, you can create ongoing conversations on a certain topic in a group scenario. Communities give your interests and hobbies a home base where you can share ideas, pictures, videos, events and more.

What is Google+ for Business

Google + for Business allows you to set up a page to promote your own business, very similar to a Facebook business page.  The great thing about Google+ for Business pages is that they rank well in the Google search results so people will be able to find you on the social network. People can +1 your business page as a vote of confidence, plus they can add you to their Circles which means they will get all of your updates from your business page in their Stream. The number of people who +1 your business page will display in Google search results, plus you can also use the Social Extensions in AdWords so that it gets displayed in your ads as well as shown below.

Adwords Social Extensions


Google+ Business pages allow you to grow and engage your audience. You can get closer to your audience and share rich eye catching content that will make people want to share it with their followers. You can also trace your main influencers for your brand using Ripples, and keep track of your social media ROI via Google Analytics.

Your can create your own Google+ Business page here. As an example you can take a look at our Byron Bay Web Hosting Google+ Business page.

Why you need a Google+ for Business page

It has been proven that Google+ for Business pages can help to give you a better search engine ranking if optimised and utilised correctly. Plus you have the added value of the positive social signals showing in your ads and search engine listings once you get a following.  Apart from Facebook and Twitter we really believe Google+ is the social network you should be actively promoting your business with. You can harness the full power of social media and create share worthy content that drives traffic and quality links back to your website.

How to search engine optimise your Google+ Business page

One of the really great features we like with Google+ Business pages is the ability to use text links within the Introduction section on your About page. See our About page for an example, note the text links back to important sections of our website using relevant keywords – this is one way to optimise your Google+ Business page to benefit your website. The Tagline is also quite important to write well as it will display in search results as the page’s description. It should clearly summarise your main business activity. Another very important section to fill out is your Website link and the Links section where you can link to all of your other social media channels and any other relevant web properties relating to your business.

Adding +1 Buttons to your website

Once you have your Google+ page setup you should also add the +1 Buttons to your website.  This will allow people to share your website content to Google+ and recommend you on Google Search. You can find full instructions for adding the +1 Buttons to your website here on Google Developers

Google Plus 1 Icon

Conclusion

Hopefully our post has shed some light on Google+ and Google+ Business pages for you.  We can’t stress enough to our clients how important it is to start utilising this new social media platform, especially since it is run by Google and so tightly wrapped in with Google Search and with AdWords ads. Your business and social web presence can only benefit from Google+ if you implement it well. If you need a hand setting up and optimising your Google+ Business page feel free  to enquire below, we would be more than happy to help. If you have any questions about Google+ please leave a comment on this post.

Google AdWords Enhanced Campaigns

The New AdWords Enhanced Campaign format

Google AdWords has just launched a new format for their advertising campaigns called Enhanced Campaigns. They are tying desktop, tablet and mobile ads all together into the one easier to manage campaign. Enhanced campaigns help you to reach potential customers at just the right moment across multiple devices with more relevant ads.  Having ads that are more relevant to the device you are on and the location you are in will only increase user engagement and in turn increase conversions.

Multi Device AdWords Ads

AdWords enhanced campaigns have a number of new settings and features, including upgraded call extensions and sitelinks extensions. One great new feature is the ability to schedule your sitelink extensions, which is perfect for running different promotions you may offer during different periods of the day. There is also now detailed reporting for each actual sitelink so you can see how each link is performing rather than just seeing stats for a whole block of sitelinks.

Enhanced campaigns take care of bidding across different device types from a single ad campaign by using bid adjustments. So for example you can use a bid adjustment to bid up 20% for mobile device users within 10km of your physical shop. It is possible to set multiple location bid adjustments to target what is most important to you and your business, depending on where your users are located when they are performing a search.

Our Multi Device World

Today consumers own multiple devices with web browsers, and they move from one device to the other during different times of the day – it makes perfect sense to target them on all devices with smarter more targeted ads. Tablet use is accelerating rapidly, and studies have shown that people are making the same kind of buying actions and decisions on tablets as they normally do on PC’s and Laptops. We believe this is why AdWords Enhanced campaigns have desktop and tablet device targeting together by default, and mobile smart phones seperate.

People are also using multiple devices to research and complete purchases online. So for example searching for the product and researching it on their smart phone while sitting on the couch, then once the research is done moving to a computer to actually make the online transaction. This can surely be attributed to the fact that many businesses still do not have mobile responsive or mobile versions of their websites, it feels like Enhanced campaigns is a push in the direction of forcing website owners to get fully functional mobile versions of their websites.

Enhanced Campaigns overview

The new AdWords Enhanced campaigns have three main areas of improvement over the older style AdWords campaigns:

1) Smarter ads which are optimised for varying user contexts

  • Customised messages for users mobile location
  • Optimise bids for specific user locations
  • Scheduled ad extensions to display at different times of the day
  • Enhanced sitelinks managed at campaign & ad group level
  • Set specific sitelink extensions for mobile ads
  • Specify mobile ads by ticking the mobile device preference check box

2) Powerful marketing tools for the multi device world

  • Bid adjustments and reporting by time, location and device
  • Multiple bid adjustments

3) Advanced reporting to measure new conversion types

  • Advanced call tracking so you can count phone calls as conversions
  • Track app downloads as conversions
  • Measure in-store purchases via ad extension offers(coming soon)
  • Track cross device conversions that start on one device and finish on another(coming soon)

AdWords Enhanced Campaigns for Display

Enhanced campaigns will offer the same new bid adjustments for time, location and device that we saw earlier fir the search campaigns.  There will also be bid adjustments for targeting types such as users, gender, interests, age and placements. The three bidding types for display now will be default bods, custom bids and display bid adjustments. The default and custom bids work the same way they always have, any bid adjustments will be based on the deafult bid if a custom bid is not set.

Enhanced campaigns will simplify bidding for display advertising by allowing you to add multiple bidding layers without creating new ad campaigns and ad groups. Essentially just as we have seen for search campaigns enhanced campaigns are aimed at simplifying your account structure and keeping the number of campaigns you have to a minimum.  Initially for those of you with larger AdWords accounts with many campaigns it may take some work to migrate over to Enhanced campaigns, but once this is done account and campaign management will be much more streamlined.

Campaign Migration

We think the best and most efficient way to migrate your existing accounts to Enhanced campaigns is to use the AdWords Editor tool.  Make sure you update to the latest version of the AdWords Editor (10.0.1 currently) which will has the functionality to do the migration. Basically it includes the new features and has a menu item called “Enhanced Campaign” in the campaign settings which you can change to “enabled” when you are ready. If you have matching campaigns for desktop and mobile for a certain product or service, it is best to keep the desktop campaign then merge the mobile campaign into it. Firstly you should upgrade the primary campaign(desktop in this case).

Enhanced campaign setting

Then you need to merge the ad groups which can be easily done in AdWords editor by simply copying the ad groups and ads from the mobile campaign into the upgraded desktop campaign. Check that all relevant keywords in the mobile campaign are covered in the upgraded campaign. Then set your mobile preferred ads under the Device preference menu option.

You will also need to merge your ad extensions which can also be copied from your mobile campaign. Once that is done you can schedule your extensions. You will also need to set your mobile bid adjustments. We recommend you pause the old mobile campaign rather than deleting it to save your historical data.  You will also want to merge the campaign budgets, so increase the primary campaign to take into account the budget of the mobile account that was merged into it.

For campaigns that don’t have a matching mobile or tablet campaign upgrading to Enhanced campaigns is quite simple. In AdWords editor just ensure the campaign targets all devices, then switch the Enhanced campaign option to Enabled. Then you must select a mobile bid adjustment, and set any other bid adjustments you need. Also you will need to specify mobile specific ads, sitelinks and destination URLs. That’s basically it for a more simple upgrade like this.

Google have released a very detailed Enhanced campaigns upgrade guide if you get stuck. There is also some information about Enhanced campaigns here.

How will all of this affect my Quality Score?

1) The way QS is awarded will not change with the new enhanced campaigns

2) If you upgrade a desktop only campaign your Quality Score history will stay intact

3) If you merge campaigns and pause mobile only campaigns, you need to copy mobile preferred ads into the new campaign as we explained to maintain your QS

4) Quality Score takes device into account, so mobile keyword performance will not affect desktop quality score

5) QS reporting for keywords will be an average for each device

When should I upgrade my campaigns to Enhanced campaigns?

Upgrade to Enhanced campaigns

As soon as possible depending on how many accounts you own or manage.  All AdWords accounts will be automatically upgraded to Enhanced campaigns in June, so best to get it done now with a little time to spare.

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